I chose J. Crew as the first company to evaluate for no other reason than it was part of my list of companies for another research project.
J. Crew has really re-established itself over the last few years as a higher-end fashion company. Gone is the emphasis on Gap-like basics, replaced with bright colors, of-the-moment silhouettes and patterns, but with many pieces still having that classic J. Crew feel. J. Crew went public in 2006.
Perhaps a remnant of its privately-held past, J. Crew does not issue any annual report besides the mandated SEC Filings. Although the filings require an assessment of operations, the company is not obligated to report on any social responsibility issues (i.e., policy on wages paid by foreign suppliers, greenhouse gas emissions). Consequently, it is quite difficult to assess its CSR performance using the template. But, we did our best.
Some Key Facts
J. Crew does not own or operate any manufacturing facilities. In 2007, approximately 85% of J. Crew merchandise was sourced from Asia (with 73% of products from China, Hong Kong and Macau).
Although the company does not state so on its website, the SEC filing shows that J. Crew maintains a Code of Vendor Conduct, which requires that each J. Crew supplier operate in compliance with applicable wage, benefit, working hours and other local laws, and forbids the use of practices such as child labor or forced labor. The Code of Vendor Conduct is currently administered internally by J.Crew employees, including a dedicated J.Crew employee [ed.note: just one??], and two outside compliance audit firms that make periodic visits to the facilities that produce J. Crew goods to monitor compliance. New suppliers are prequalified based on the Code of Vendor Conduct and each existing supplier must execute an annual compliance certification. J. Crew's also works with the Fair Factories Clearinghouse, which is a provider of software to manage factory evaluations.
Here is our evaluation of J. Crew based on the Scale of Involvement:
Indicator | Commitments/Comments | SOI Rank |
Environment – Operations | ||
GHG Emissions | No Information available | 1 |
Energy Efficiency | No Information available | 1 |
Air & Water Pollution | No Information available | 1 |
Promoting Employee Enviro. Awareness | No Information available | 1 |
Waste Reduction (Haz & Non) | No Information available | 1 |
Environment – Materials | ||
Use of Toxics in Products | No Information available | 1 |
Use and Promotion Of Sustainable Materials (i.e. organic cotton) | No Information available | 1 |
Social | ||
Workplace Diversity | Generic diversity policy outlines in Code of Ethics | 4 |
Unions | Brief statement on unions in SEC filings. No unions at J. Crew. | 2 |
Workplace Safety | No reference to workplace “safety”; generic statement on workplace “violence” in Code of Ethics. | 2 |
Community Relations | No Information available | 1 |
Strategic Partnerships with NGOs | No Information available | 1 |
Animal Welfare | No Information available; though stopped carrying fur after pressure from PETA. | 1 |
Human Rights | ||
Operating in Countries of Conflict | No Information available | 1 |
Child Labor | Forbidden under Code of Vendor Conduct; no specific procedures discussed. | 4 |
Forced Overtime | Forbidden under Code of Vendor Conduct. No specific procedures discussed. | 4 |
Indentured Servitude | No Information available | 1 |
Compliance with ILO Standards? | No Information available | 1 |
UN Global Compact? | No Information available | 1 |
Supplier Management Issues | ||
Code of Conduct | Yes, though it is not public. | 5 |
Fair Wages | Code of Vendor Conducts states that all vendors must “operate in compliance with applicable wage, benefit, working hours and other local laws” | 3 |
Training | No Information available | 1 |
Environmental Management | No Information available | 1 |
External Verification | |||
Member of | No. | n/a | |
CSR Reporting Standard? | No. | n/a | |
Other | Working with Fair Factories Clearinghouse to share factory data with other brands. | n/a | |
Demonstrated CSR Leadership Among Peers? | No. |
Due to some technical difficulties, links are not working right now, but will be added soon.
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